Legal
Privacy Policy
Last updated: 4 August 2026
This policy explains what information Bloomi collects, why we collect it, and the choices you have. It applies to our website, our app, and the invested gifting services we offer.
1. Information we collect
- Account information you give us, such as your name, email address, date of birth, and postal address.
- Verification information required by law, such as government ID details, needed to open and maintain an investment account.
- Transaction information about gifts you send or receive, including amounts, recipients, and messages.
- Technical information such as device type, browser, IP address, and how you interact with our site and app.
2. How we use your information
- To create and operate your Bloomi account and process invested gifts.
- To verify your identity and meet anti-money-laundering and other legal obligations.
- To provide support, send service messages, and — where you opt in — product updates.
- To detect fraud, secure the service, and improve how Bloomi works.
3. How we share information
- With regulated partners who provide brokerage, custody, clearing, and payment services needed to deliver an invested gift.
- With service providers who work on our behalf under contract, such as hosting, analytics, and customer support tools.
- With authorities when required by law, regulation, or valid legal process.
- We do not sell your personal information.
4. Data retention
- We keep personal information for as long as your account is open and afterwards for the period required by financial recordkeeping laws, typically several years after your last activity.
5. Your rights
- Depending on where you live, you may request access to, correction of, or deletion of your personal information, object to certain processing, or ask for a copy of your data in a portable format.
- To exercise any of these rights, contact us at privacy@bloomi.group and we will respond within the time required by applicable law.
6. Security
- We use encryption in transit and at rest, strict access controls, and continuous monitoring. No system is perfectly secure, so please use a strong, unique password and enable any additional protections we offer.
7. Children
- Bloomi accounts are for adults. Gifts intended for a child are held and managed by an adult custodian who agrees to these terms on the child's behalf.
8. Changes and contact
- If we make material changes to this policy we will notify you by email or in-app before the changes take effect.
- Questions? Email privacy@bloomi.group.